Sue Cockayne has been promoted to global professional services manager for Sauflon. She has been with the British contact lens company since last year, coming from Leightons Opticians, where she was managing director. Also as part of Sauflon's expansion of its professional services team, Andrew Symons has joined as professional services manager, primarily to support domestic operations. He was most recently the professional services director for Replay Learning. In addition, John McManus moves over to the professional services team as international technical product and services training manager.