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German optical retailers’ customer service performance analyzed

2021-03-07T03:04:00Z

Focus , a German business magazine, looked at the performance in terms of customer service for 22,000 companies operating in 150 different sectors in the country. The research published a couple of weeks ago was based on the analysis by artificial intelligence tools of tens of thousands of online messages ...

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brillen.de targets 200 German stores by end 2022

2020-11-09T06:22:00Z

The German omni-channel eyewear retailer brillen.de , which is owned by SuperVista , plans to have a domestic network of 200 stores by the end of 2022 compared with over 90 currently. The banner has been expanding rapidly this year, opening more than 60 branches in the first ten months ...